Helpdesk and Support
Streamlined Support for Artists and Partners
Centralize support tickets, streamline agent assignments, and empower users with a self-service knowledge base.
Centralized Helpdesk Management
Give your clients and artists a seamless support experience with a fully integrated, white-label helpdesk.
From ticket submissions to knowledge base articles, everything is managed in one place under your own brand.
This ensures faster response times, transparent communication, and a professional support flow that strengthens trust and reduces administrative overhead.
Streamlined Support Tools
Empower your team with the tools needed to handle support efficiently at scale.
Categorize and prioritize requests, track issue history, and automate common responses to save time.
With detailed reporting and workflow customization, you can improve service quality, resolve issues faster, and keep every stakeholder supported at every stage of the distribution journey.
Audicient empowers labels and distributors with an all-in-one, future-ready music technology ecosystem — integrating distribution, promotion, payments, and growth.